Al Muzaini

AL-Muzaini offering  money transfer to Philippines

Safe and quick in minutes*

 
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FAQs

What are the acceptable Identification‘s I can use while transacting with you. ?
  • As per Central Bank of Kuwait guidelines, for individual transaction a valid/unexpired

    • Civil Id ( Residents ) 
    • Passport along with the visa copy ( visitors only ) 
    • GCC Card ( For GCC nationals ) 

    are acceptable identification one can use for performing a transaction.

Can I use my Driving License as an Identification while performing a Transaction?
  • The driving license is not a valid Identification as per Central Bank of Kuwait Guidelines. As per Central Bank of Kuwait guidelines, a valid/unexpired

    • Civil Id ( Residents ) 
    • Passport along with the visa copy ( visitors only ) 
    • GCC Card ( For GCC nationals ) 

    are acceptable identification one can use for performing a transaction.

Is there any limit for payments in cash?
  • Yes! As per Central Bank of Kuwait guidelines, we can only accept up to 3000 /- KD in cash for any transactions. For amounts above 3000/- KD you can use the following methods
    • K-NET
    • Bank transfer to our account with a local bank.
    • Cheque drawn on local bank ( Subject to realization )
What are the services offered by your company?
Can I use my credit card for making payment?
  • Currently we do not accept payments from Credit Cards; However you may use any of the following methods to carry out a transaction.
    • Cash ( Up to 3000 /- KD )
    • Use your K-NET Dept Card
    • Bank transfer to our Account with a Local Bank.
    • Cheque drawn on local bank ( Subject to realization )
I have a Complaint regarding a product or service I have availed.
  • Kindly contact the Al Muzaini Customer Contact Center on 1888818 or email us your query / complaint at email id cs@muzaini.com

I want to send a Western Union transfer. What details should I provide?
  • A Western Union transfer requires you to give the following.
    • Name of the Receiver
    • Destination Country
    • Amount you want to send
    Please make sure to give the accurate name of the receiver,as per the identification produced by the receiver.
I want to send a Bank to Bank Transfer / Transfer to my account. What information should I be providing?
  • It is always important to provide your accurate bank details in order to avoid any discrepancies. The following information is required.

    • Beneficiary Name
    • Account Number
    • Bank Name
    • Branch Name & Branch Address.

    Transfers for specific countries might require more details. Kindly contact our Customer Services or branch for more details.