FAQs

As per Central Bank of Kuwait guidelines, for individual transaction a valid/unexpired

• Civil Id ( Residents ) 
• Passport along with the visa copy ( visitors only ) 
• GCC Card ( For GCC nationals ) 

are acceptable identification one can use for performing a transaction.

The driving license is not a valid Identification as per Central Bank of Kuwait Guidelines. As per Central Bank of Kuwait guidelines, a valid/unexpired

• Civil Id ( Residents ) 
• Passport along with the visa copy ( visitors only ) 
• GCC Card ( For GCC nationals ) 

are acceptable identification one can use for performing a transaction.

• K-NET
• Bank transfer to our account with a local bank.
• Cheque drawn on local bank ( Subject to realization )

• Cash ( Up to 3000 /- KD )
• Use your K-NET Dept Card
• Bank transfer to our Account with a Local Bank.
• Cheque drawn on local bank ( Subject to realization )

Kindly contact the Al Muzaini Customer Contact Center on 1888818 or email us your query / complaint at email id cs@muzaini.com

• Name of the Receiver
• Destination Country
• Amount you want to send

It is always important to provide your accurate bank details in order to avoid any discrepancies. The following information is required.

• Beneficiary Name
• Account Number
• Bank Name
• Branch Name & Branch Address.

Transfers for specific countries might require more details. Kindly contact our Customer Services or branch for more details.